Privacy Notice

Effective Date: 1/7/2024

www.anniezhouguzheng.com ("we," "us," or "our") is committed to protecting your privacy. This Privacy Notice explains how we collect, use, disclose, and safeguard your personal information when you visit our website, which is hosted on Wix (the "Site"), use our contact form, and make purchases through our online shop.

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By using our Site, you consent to the practices described in this Privacy Notice.

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Information We Collect

1. Contact Form Information: When you use our contact form, we collect your:

   • Name

   • Phone Number

   • Address

   • Email Address

2. Order Information: When you purchase in our online shop, we collect information necessary to process your order, including:

   • Name

   • Shipping Address

   • Billing Address

   • Email Address

   • Phone Number

3. Automatically Collected Information: We receive, collect, and store any information you enter on our website or provide us in any other way. This includes, but is not limited to:

   • Internet Protocol (IP) address

   • Login information

   • Email address and password

   • Computer and connection information

   • Purchase history

   • Session information (e.g., page response times, length of visits, page interaction)

4. Additional Personal Information: We also collect personally identifiable information, including:

   • Communications

   • Payment details (including credit card information)

   • Comments, feedback, product reviews, recommendations

   • Personal profile

 

How We Use Your Information

1. Contact Form and Order Information:

   • Respond to your inquiries

   • Provide products or services to you

   • Process and fulfill your orders

   • Send marketing emails with your consent

2. Automatically Collected Information:

   • Site analytics and improvements

   • Customizing your experience on our Site

   • Ensuring the security of our Site

3. Additional Personal Information:

   • Provide and operate our services

   • Customer assistance and technical support

   • Contact Visitors and Users with service-related notices and promotional messages

   • Create aggregated statistical data for service improvement

 

Third-Party Payment Terms

We utilize third-party payment processors, including Wix.com, to handle payments made through our online shop. These processors adhere to industry standards and implement security measures to ensure the confidentiality and integrity of your payment information. We do not store your payment details on our servers.

Please review the privacy policy of Wix.com to understand their data handling practices. By making a purchase on our Site, you agree to the terms and conditions of our chosen payment processor and acknowledge Wix's hosting role.

 

Information Sharing

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties without your consent. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you.

 

Your Choices

You have the right to:

• Opt-out of marketing emails by using the unsubscribe link provided in each email.

• Update or correct your personal information by contacting us.

 

Security

We take reasonable measures to protect the confidentiality and security of your personal information. However, no method of transmission over the internet or electronic storage is completely secure.

 

Changes to This Privacy Notice

We may update this Privacy Notice from time to time. The effective date at the top of the notice will indicate when the latest revisions were made.

 

Contact Us

If you have any questions or concerns about our privacy practices, please contact us at anniezhouguzheng@gmail.com.

Thank you for trusting us with your personal information.